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Mady
Mady

Mady

Ambassadeur Orange
4
1000 / 1000
points

Bonsoir sana
Pour télécharger l'app Orange et Moi c'est simple, suivez les étapes suivants:
1- Entrer sur la Playstore
2- Taper sur la barre de recherche " Orange et Moi "
3- Choisissez Orange et Moi Sénégal
4- Cliquer sur les trois petits point puis sur installer
5- Patienter pour le téléchargement et l'installation
6- Vous pouvez maintenant profiter de votre app préféré directement sur le menu téléphone
si c'est ça ne passe pas verifie si ton mémoire n'est pas plein.

Mady
Mady

Mady

Ambassadeur Orange
4
1000 / 1000
points

Si vous avez toujours le même résultat vous vous rapprocher d'Ibou notre digital manager en énumérant votre problème il va vérifier puis le régler vous pouvez lui parler sur l’un des canaux ci-dessous :
Facebook : https://web.facebook.com/orange.sn/
Twitter: https://twitter.com/orange_sn
Par mail: serviceclient@orange-sonatel.com
Via l'application Orange et moi (disponible sur IPhone et Android)
Merci de nous revenir.cordialement

Mady
Mady

Mady

Ambassadeur Orange
4
1000 / 1000
points

merci après de choisir la meilleure réponse

OR-ANGE
OR-ANGE

OR-ANGE

Ambassadeur Orange
4
1000 / 1000
points

hello Sana
Merci de nous avoir rejoint dans la communauté. Essaye de redemarrer votre telephone si ca marche pas il faut désinstaller l’application et le télécharger a nouveau, et vérifie que ton portable est bien paramétrer. Si ça marche toujours pas je t'invite à te rapprocher de notre service client sur Facebook géré par Ibou , en énumérant votre problème il va vérifier puis le régler
Plus de détails sur nos canaux digitaux ici
https://www.orange.sn/service-client-digital
,

Je pense qu'il parle de l'application qui ne fait pas apparaitre les infos après l'installation.
C'est assez normal. Mais pour la mise à jour des données, assures toi que ton réseau 3G est activé puis réactualise l'application en le fermant et le rouvrant.
Si même nécessaire redémarre le terminal.
Et si ca ne vient toujours pas, laisse quelques temps avec toujours le réseau mobile activé. Ca viendra forcément.

Mouhamedsock_03
Mouhamedsock_03

Mouhamedsock_03

Ambassadeur Orange
4
1000 / 1000
points

Vous pouvez l'installer en allant sur votre navigateur cliquant sur ce lien:https://www.apkmonk.com/app/com.orange.myorange.osn
Ensuite vous si vous lancez l'installation appuyer sur parametres ----- activer sources inconnues.
Essayer cela pour voir merci de me revenir

Bonjour Sana,
Est-ce que les données mobiles sont activées? Peux-tu stp vérifier si le téléphone autorise l'application à accéder aux données mobiles?
Je t'invite également à vérifier si les paramètres APN sont bons.
Community Manager

Mouhamad F
Mouhamad F

Mouhamad F

Ambassadeur Orange
4
1000 / 1000
points

Je te conseille de voder la cache de vôtre playstore après faite-nous savoir si ça fonctionne ou non
Si vous ne savez pas comment vider la cache des données en cache dite le nous et nous seront là pour apporter nôtre aide
Bonne journée

Mady
Mady

Mady

Ambassadeur Orange
4
1000 / 1000
points

bonjour sana
tu a pu installer l'application

pham
pham

pham

Lecteur
0
32 / 51
points

Watch GogoAnime is the best pro App belongs to the Entertainment category in-app store. With this app, you can enjoy the Entertainment features on your phone.
https://apkxyz.com/apk/watch-gogoanime-apk

ariana
ariana

ariana

Lecteur
0
11 / 51
points

Vous pouvez visiter ce lien web pour en savoir plus d'informations
https://apkxyz.com/pt/apk/gbwhatsapp-apk

akki
akki

akki

Lecteur
0
21 / 51
points

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akki
akki

akki

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Nom
Nom

Nom

Avancé
2
485 / 501
points

Peut être que ta version d'Android est dépassée. C'est ce qui m'a poussé à acheter un nouveau car l'ancien qui a la version d'Android 6 ne pouvait prendre aucune application d'orange.
Si c'est pas ça alors rend toi sur play store.
J'espère que ma réponse a été très utile pour toi. Si oui n'oublie surtout pas de la certifée stp