[Assistance Orange Sénégal] Suivi de la question: 5 bonnes raisons de contacter le service client en ligne de Orange Senegal fr https://assistance.orange.sn/ Tue, 12 Oct 2021 16:49:28 GMT Tue, 12 Oct 2021 16:49:28 GMT answers Anonyme <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="text-align: justify; line-height: 150%;"><strong><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">Service disponible 24h/24 et 7j/7.  </span></strong><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">Ibou votre assistant digital est disponible 24H/24 7J7 et prêt à vous assister sur toutes vos demandes<strong> (Fixe, mobile, internet, TV orange money…)</strong></span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;"><a style="box-sizing: border-box;" href="/"><strong><span style="color: windowtext; text-decoration: none; text-underline: none;">Assistance</span></strong></a><strong><span style="box-sizing: border-box;">.orange.sn</span></strong>. Une plateforme avec des milliers de FAQ et questions déjà résolues et certifiées par les experts Orange.</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;"><a style="box-sizing: border-box;" href="http://orangeetmoi.sn/"><strong><span style="color: windowtext; text-decoration: none; text-underline: none;">L’application Orange et Moi</span></strong></a><a style="box-sizing: border-box;" href="http://orangeetmoi.sn/"><span style="color: windowtext; text-decoration: none; text-underline: none;"> </span></a>. Disponible sur <a style="box-sizing: border-box;" href="http://bit.ly/2SLR9pd"><strong><span style="color: windowtext; text-decoration: none; text-underline: none;">PlayStore</span></strong></a> et <a style="box-sizing: border-box;" href="https://apple.co/2Dr161V"><strong><span style="color: windowtext; text-decoration: none; text-underline: none;">Apple Store</span></strong></a>. Elle vous aide à trouver des solutions à vos besoins en toute autonomie. Parmi cette panoplie de solutions, vous pouvez:</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">·         Suivre votre consommation appels, SMS, internet</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">·         Déplafonner votre compte Orange Money</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">·         Faire une demande de correction suite à une erreur de transfert Orange Money</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">·         Trouver votre code PUK,</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">·         Télécharger vos Factures,</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">·         Accéder à la Foire aux questions etc.</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><strong><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">#1413#.  </span></strong><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">En cas de problèmes ou perturbations sur votre service fixe/internet d’Orange, la solution est à portée de main. Faites le #1413# et suivez les instructions. Vous serez assisté de manière simple, rapide et efficace.</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%; box-sizing: border-box; margin: 1rem; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><a style="box-sizing: border-box;" name="_heading=h.gjdgxs"></a><strong><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">Idees.orange.sn</span></strong><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">. Votre espace pour participer à l’élaboration, l’amélioration et l’innovation des offres et services d’Orange. Sur cette plateforme, vous pouvez partager vos suggestions et idées pour aider Orange à améliorer ses services et continuer à vous satisfaire</span></p> <p class="MsoNormal">Pour toute demande d’assistance complémentaire, vous pouvez contacter le service client par Mail: <a href="mailto:serviceclient@orange-sonatel.com">serviceclient@orange-sonatel.com</a>, sur <a href="http://bit.ly/2MZOgvF">Messenger</a> , <a href="https://wa.me/221771370101">Whatsapp au 00221771370101</a> ou sur le <a href="http://onelink.to/6h78t2">chat Maxit</a></p></div> <div class="body-ft"></div> </div> Tue, 12 Oct 2021 16:49:28 GMT https://assistance.orange.sn/questions/2717080-5-bonnes-raisons-contacter-service-client-ligne-orange-senegal/answers/7123446 https://assistance.orange.sn/questions/2717080-5-bonnes-raisons-contacter-service-client-ligne-orange-senegal/answers/7123446 7123446 answer 0 https://assistance.orange.sn/users/8740817 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2717080 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><ul> <li> <span style="font-size: 10pt; font-family: Arial;" data-sheets-value='{"1":2,"2":"FAQ semaine 22 2021"}' data-sheets-userformat='{"2":513,"3":{"1":0},"12":0}'><span style="font-size: 10pt; font-family: Arial;" data-sheets-value='{"1":2,"2":"FAQ semaine 22 2021"}' data-sheets-userformat='{"2":513,"3":{"1":0},"12":0}'></span></span> <p class="MsoNormal"><span style="font-family: 'inherit',serif; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: major-fareast; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: major-bidi; border: none windowtext 1.0pt; mso-border-alt: none windowtext 0cm; padding: 0cm;">5 bonnes raisons de contacter le service client en ligne de Orange Senegal</span></p> </li> </ul></div> <div class="body-ft"></div> </div>