[Assistance Orange Sénégal] Suivi de la question: Reporting Orange Money: Comment avoir le rapport de vos transactions? fr https://assistance.orange.sn/ Tue, 10 Nov 2020 10:31:49 GMT Tue, 10 Nov 2020 10:31:49 GMT answers Anonyme <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;">Utiliser le service Orange Money peut nécessiter le besoin d’avoir de la visibilité sur les transactions effectuées.</span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman',serif;">Grace à l’application Orange Money, vous pouvez accéder à vos rapports de transaction.</span></p> <p class="MsoListParagraphCxSpFirst" style="text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: FR-SN;" lang="FR-SN"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt 'Times New Roman';">     </span></span></span><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-ansi-language: FR-SN;" lang="FR-SN">Ouvrir  l’application </span></p> <p class="MsoListParagraphCxSpMiddle" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: FR-SN;" lang="FR-SN"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt 'Times New Roman';">     </span></span></span><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-ansi-language: FR-SN;" lang="FR-SN">Accéder à l’interface d’accueil de l’application</span></p> <p class="MsoListParagraphCxSpLast" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: FR-SN;" lang="FR-SN"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt 'Times New Roman';">     </span></span></span><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-ansi-language: FR-SN;" lang="FR-SN">Cliquer sur « <strong style="mso-bidi-font-weight: normal;"><span style="mso-tab-count: 1;">  </span>Mes Transactions</strong> » en bas de page</span></p> <p class="MsoListParagraphCxSpLast" style="text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo1;"> </p> <p><img style="vertical-align: middle;" src="https://sonatel.engagement.dimelo.com/attachments/5faa6abe5256c169376890cd" alt="Reporting Orange Money rapport Orange Money" width="600" height="500"></p> <p class="MsoNormal" style="text-align: justify;"><span style="font-size: 12.0pt; line-height: 107%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;">Vous pouvez contacter le</span><span style="text-decoration: underline;"><span style="font-size: 12.0pt; line-height: 107%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;"><a href="https://www.orange.sn/service-client-digital?_ga=2.263488526.38872756.1585551623-1782338008.1578381156"><span style="color: black; mso-themecolor: text1;">service client digital</span></a></span></span><span style="font-size: 12.0pt; line-height: 107%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;"> sur <span style="text-decoration: underline;"><a href="https://web.facebook.com/orange.sn/"><span style="color: black; mso-themecolor: text1;">Facebook</span></a></span>, <span style="text-decoration: underline;"><a href="https://twitter.com/orange_sn"><span style="color: black; mso-themecolor: text1;">Twitter</span></a></span>,<span style="mso-spacerun: yes;">  </span>ou par mail : <span style="text-decoration: underline;"><a href="mailto:serviceclient@orange-sonatel.com"><span style="color: black; mso-themecolor: text1;">serviceclient@orange-sonatel.com</span></a></span> en précisant la période.</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;">Le numéro de téléphone concerné et la copie recto-verso de votre pièce d’identité (Scan ou photographie) vous seront demandés. Votre rapport sera disponible sous 24H suivant la date de réception de votre </span><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;">demande.</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: black; mso-themecolor: text1;">Pour les distributeurs, rapprochez-vous de votre responsable de zone ou RDV sur https://senegal.orange-money.com/grweb/reports/</span></p> <p class="MsoNormal" style="text-align: justify;"><strong style="mso-bidi-font-weight: normal;"><em style="mso-bidi-font-style: normal;"><span style="font-size: 10.0pt; mso-bidi-font-size: 11.0pt; line-height: 107%; font-family: 'Times New Roman',serif;">Gérez votre abonnement en toute simplicité avec notre application Orange et Moi disponible sur http://onelink.to/6h78t2</span></em></strong></p></div> <div class="body-ft"></div> </div> Tue, 10 Nov 2020 10:31:49 GMT https://assistance.orange.sn/questions/2507633-reporting-orange-money-rapport-transactions/answers/6084217 https://assistance.orange.sn/questions/2507633-reporting-orange-money-rapport-transactions/answers/6084217 6084217 answer 0 https://assistance.orange.sn/users/8740817 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2507633 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p><span style="font-size: 12pt; font-family: 'Times New Roman';" data-sheets-value='{"1":2,"2":"Reporting Orange Money: Comment avoir le rapport de vos transactions?"}' data-sheets-userformat='{"2":12861,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"12":0,"15":"Times New Roman","16":12}'>Reporting Orange Money: Comment avoir le rapport de vos transactions?</span></p></div> <div class="body-ft"></div> </div>