[Assistance Orange Sénégal] Suivi de la question: Comment faire une demande de résiliation d'un abonnement ADSL Orange ? fr https://assistance.orange.sn/ Tue, 30 Jun 2020 16:37:34 GMT Tue, 30 Jun 2020 16:37:34 GMT answers Anonyme <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">La résiliation d’une offre Fixe/internet/TV se fait en agence. Pour cela, il faut que la durée d’engagement contractuelle soit atteinte.</span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">A l’issu de l’échéance, vous pouvez : </span></p> <p class="MsoListParagraphCxSpFirst" style="text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">-<span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">          </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">Faire une demande de résiliation et y joindre une copie de<span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">  </span>votre pièce d'identité</span></strong></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -18.0pt; line-height: 200%; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">-<span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">          </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">Restituer le matériel remis</span></strong></p> <p class="MsoListParagraphCxSpLast" style="text-indent: -18.0pt; line-height: 200%; mso-list: l0 level1 lfo1;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">-<span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">          </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">Régler les factures dues, y compris celle du mois de la résiliation (calculée au prorata).</span></strong></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">Si toutes les conditions sont réunies, votre demande sera traitée dès réception. </span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">La liste de nos agences et leur localisation sont disponibles sur </span><a href="https://agence.orange.sn/"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 150%; font-family: 'Times New Roman','serif';" data-mce-mark="1">https://agence.orange.sn/</span></a></p> <p class="MsoNormal">Pour toute demande d’assistance complémentaire, vous pouvez contacter le service client par Mail: <a href="mailto:serviceclient@orange-sonatel.com">serviceclient@orange-sonatel.com</a>, sur <a href="http://bit.ly/2MZOgvF">Messenger</a> , <a href="https://wa.me/221771370101">Whatsapp au 00221771370101</a> ou sur le <a href="http://onelink.to/6h78t2">chat Maxit</a></p></div> <div class="body-ft"></div> </div> Tue, 30 Jun 2020 16:37:34 GMT https://assistance.orange.sn/questions/2383657-faire-demande-resiliation-abonnement-adsl-orange/answers/5723235 https://assistance.orange.sn/questions/2383657-faire-demande-resiliation-abonnement-adsl-orange/answers/5723235 5723235 answer 0 https://assistance.orange.sn/users/8740817 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2383657 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="text-align: center;" align="center"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 107%; font-family: 'Times New Roman','serif';">Comment faire une demande de résiliation d'un abonnement ADSL Orange ?</span></strong></p></div> <div class="body-ft"></div> </div>