[Assistance Orange Sénégal] Suivi de la question: Qu’est-ce que l’offre SO’PROTECT (Caméra de sécurité Orange) et comment sourire ? fr https://assistance.orange.sn/ Wed, 27 May 2020 14:17:49 GMT Wed, 27 May 2020 14:17:49 GMT answers Anonyme <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">L’offre SO’PROTECT est l’offre dédiées aux clients PME/PMI<strong>/Soho et Pros </strong>et aux clients résidentiels (Haut et Moyen de gamme)</span></p> <p class="MsoListParagraph" style="text-indent: -18.0pt; line-height: 150%; mso-list: l4 level1 lfo3;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack pour les Pros : </span></strong></p> <p class="MsoNormal" style="line-height: 150%;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack SO’PROTECT PRO</span></strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> : Frais d’accès au service : 60.000F ; Redevance mensuelle <strong>63 700 FTTC</strong></span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">3 caméras</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">60 jours </span></strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">de stockage des vidéos</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Accès via <strong>application mobile</strong></span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Alerte <strong>mail et APP</strong></span></p> <p class="MsoListParagraphCxSpFirst" style="text-indent: -18.0pt; line-height: 150%; mso-list: l4 level1 lfo3;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Packs pour les résidentiels : </span></strong></p> <p class="MsoListParagraphCxSpLast" style="text-indent: -18.0pt; line-height: 150%; mso-list: l3 level1 lfo2;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">ü<span style="font: 7.0pt 'Times New Roman';">  </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack SO’PROTECT GOLD</span></strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> : Frais d’accès au service : 52.000F ; Redevance mensuelle 42<span style="mso-bidi-font-weight: bold;"> 400 FTTC avec :</span></span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Lot de <span style="mso-bidi-font-weight: bold;">3 caméras </span>(installation et SAV inclus) </span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif'; mso-bidi-font-weight: bold;">45 jours </span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">de stockage des vidéos</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Accès via <span style="mso-bidi-font-weight: bold;">application mobile</span></span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Alerte <span style="mso-bidi-font-weight: bold;">mail et APP</span></span></p> <p class="MsoNormal" style="margin-left: 36.0pt; line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> </span></p> <p class="MsoListParagraph" style="text-indent: -18.0pt; line-height: 150%; mso-list: l3 level1 lfo2;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: Wingdings; mso-fareast-font-family: Wingdings; mso-bidi-font-family: Wingdings;"><span style="mso-list: Ignore;">ü<span style="font: 7.0pt 'Times New Roman';">  </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack SO’PROTECT SILVER</span></strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> : Frais d’accès au service : 24.900F ; Redevance mensuelle 35 0<span style="mso-bidi-font-weight: bold;">00 FTTC avec :</span></span></p> <p class="MsoNormal" style="margin-left: 72.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l3 level2 lfo2;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">         </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Lot de <span style="mso-bidi-font-weight: bold;">2 caméras </span>(installation et SAV inclus) </span></p> <p class="MsoNormal" style="margin-left: 72.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l3 level2 lfo2;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">         </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif'; mso-bidi-font-weight: bold;">30 jours </span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">de stockage des vidéos</span></p> <p class="MsoNormal" style="margin-left: 72.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l3 level2 lfo2;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">         </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Accès via <span style="mso-bidi-font-weight: bold;">application mobile</span></span></p> <p class="MsoNormal" style="margin-left: 72.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l3 level2 lfo2;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">         </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Alerte <span style="mso-bidi-font-weight: bold;">mail et APP</span></span></p> <p><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 107%; font-family: 'Times New Roman','serif'; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: FR; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><br style="page-break-before: always;" clear="all"> </span></p> <p class="MsoNormal"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 107%; font-family: 'Times New Roman','serif';">Comment souscrire :</span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pour souscrire :</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l5 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Au pack SO’PROTECT PRO</span></strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> : il faut être une entreprise ou organisme et émettre le besoin physiquement en agence commerciale, par courrier ou par mail.</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l5 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Aux packs SO’PROTECT GOLD et SO’PROTECT SILVER</span></strong><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> : il faut être une personne physique et émettre le besoin physiquement en agence commerciale, par courrier ou par mail.</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l5 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">SO’PROTECT PRO : </span></strong></p> <p class="MsoNormal" style="margin-left: 36.0pt; line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Registre de commerce</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo5; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';">          </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">NINEA </span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo5; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman';"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';">          </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Copie pièce d’Identité<span style="mso-spacerun: yes;">  </span>du Dirigeant social de l’entreprise (CNI pour les ressortissants UEMOA et Passeport pour les étrangers hors UEMOA)</span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif'; mso-ansi-language: EN-US;" lang="EN-US">SO’PROTECT GOLD et SO’PROTECT SILVER:</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Carte d’Identité Nationale ou Passeport </span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pour Résilier : </span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Il faut effectuer une demande de résiliation sur papier entête.</span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Les frais de résiliation sont applicables en cas de résiliation du contrat avant la fin de la durée d’engagement de 6 mois :</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l2 level1 lfo6; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack SO’PROTECT PRO : 149 300 (HT)</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l2 level1 lfo6; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack SO’PROTECT GOLD: 113 200 (HT)</span></p> <p class="MsoNormal" style="margin-left: 36.0pt; text-indent: -18.0pt; line-height: 150%; mso-list: l2 level1 lfo6; tab-stops: list 36.0pt;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial','sans-serif'; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">•<span style="font: 7.0pt 'Times New Roman';">      </span></span></span><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Pack SO’PROTECT SILVER : 84 100 (HT<strong>)</strong></span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';"> </span></p> <p class="MsoNormal" style="line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Nb : L’offre est disponible uniquement dans les agences Cheikh Anta Diop et celle des <span style="mso-spacerun: yes;"> </span>Almadies. </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Plus d’informations sur <a href="https://www.orangebusiness.sn/2/entreprises/1/26/smart-security-2062547.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">https://www.orangebusiness.sn/2/entreprises/1/26/smart-security-2062547.html</span></a> au <span style="mso-spacerun: yes;"> </span>800800800 ou par mail  serviceclient@orangebusiness.sn</span></p></div> <div class="body-ft"></div> </div> Wed, 27 May 2020 14:17:49 GMT https://assistance.orange.sn/questions/2352047-offre-so-protect-camera-securite-orange-sourire/answers/5624721 https://assistance.orange.sn/questions/2352047-offre-so-protect-camera-securite-orange-sourire/answers/5624721 5624721 answer 0 https://assistance.orange.sn/users/8740817 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2352047 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="text-align: center; line-height: 150%;" align="center"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Times New Roman','serif';">Qu’est-ce que l’offre SO’PROTECT et comment sourire ?</span></strong></p></div> <div class="body-ft"></div> </div>