[Assistance Orange Sénégal] Suivi de la question: Comment faire une demande d'abonnement Wifi Orange en ligne? fr https://assistance.orange.sn/ Mon, 06 Apr 2020 13:29:08 GMT Mon, 06 Apr 2020 13:29:08 GMT answers Anonyme <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Nous sommes de plus en plus appétant à la connexion filaire (ADSL  Fibre optique). Mais le déplacement en agence n’est pas toujours évident.</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Pour une expérience client inégalable, Orange a mis en place un dispositif digital qui vous permet de  faire votre demande d’abonnement à l’ADSL ou à la Fibre Optique sans vous déplacer</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;"> <strong>1.</strong><span style="text-decoration: underline;"><a href="https://www.orange.sn/internet-adsl-fibre/new-fibre"><strong><span style="color: black; mso-themecolor: text1;">Consulter nos offres </span></strong></a></span></span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Vous pouvez consulter les différentes offres d’Orange sur  <a href="https://www.orange.sn/internet-adsl-fibre/new-fibre"><span style="color: black; text-decoration-line: none;">https://www.orange.sn/internet-adsl-fibre/new-fibre</span></a>  </span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; text-align: center; line-height: 150%;" align="center"><strong><span style="font-size: 11pt; line-height: 150%;">Fibre</span></strong><span style="font-size: 11pt; line-height: 150%;"> :</span></p> <p class="MsoListParagraphCxSpFirst" style="text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><span style="font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11.0pt; line-height: 150%;">Fibre Xeweul 14.900Fcfa/ mois (10 Méga Down et 3 Mégas Up+ Forfait voix 6.195 Fcfa)</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><span style="font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11.0pt; line-height: 150%;">Fibre BI 21.900Fcfa/ mois (20 Méga Down et 5 Mégas Up+ Forfait voix 10.500F cfa)</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><span style="font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11.0pt; line-height: 150%;">Fibre Max 26.900Fcfa/mois (40 Méga Down et 10 Mégas Up  + Forfait voix 20.000F cfa)</span></p> <p class="MsoListParagraphCxSpLast" style="text-indent: -18.0pt; line-height: 150%; mso-list: l0 level1 lfo2;"><span style="font-size: 11.0pt; line-height: 150%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11.0pt; line-height: 150%;">Fibre Méga 34.900Fcfa/ mois (100 Mégas et 20 Mégas  + Forfait voix 20.000F cfa)</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Le montant des frais d’accès s’élève à 25.000Fcfa pour tous les abonnements</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; text-indent: -18.0pt; line-height: 150%;"><strong><span style="font-size: 11pt; line-height: 150%;">2.Tester votre éligibilité à la fibre</span></strong></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Pour les demandes d’abonnement à une offre Fibre, rendez-vous sur <a href="https://www.orange.sn/test-fibre"><span style="color: black; mso-themecolor: text1;">https://www.orange.sn/test-fibre</span></a> afin de tester votre éligibilité et manifester votre intérêt. Une équipe commerciale vous contactera pour la suite.</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: center; line-height: 150%;" align="center"><strong><span style="font-size: 11pt; line-height: 150%;">ADSL</span></strong><span style="font-size: 11pt; line-height: 150%;"> (Keurgui)</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;" data-mce-mark="1">-      Keurgui 12900Fcfa/mois 2 Mégas </span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;" data-mce-mark="1">-      Keurgui Max 19.900Fcfa/mois débit 8 Mégas</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">-      Keurgui Intense 29.900Fcfa/mois débit 15 Mégas </span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Le montant des frais d’accès s’élève à 25.000Fcfa pour tous les abonnements.</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><strong><span style="font-size: 11pt; line-height: 150%;">3.Contacter le service vente en ligne</span></strong></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Pour vous abonner à l’une des offres ci-dessus, il suffit d’envoyer un mail à <a href="mailto:macommande@orange-sonatel.com"><span style="color: black; mso-themecolor: text1;">macommande@orange-sonatel.com</span></a> avec les informations suivantes :</span></p> <p class="MsoListParagraphCxSpFirst" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1;"><span style="font-size: 11pt; line-height: 150%; font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11pt; line-height: 150%;">Une copie recto-verso de votre pièce d’identité en cours de validité</span></p> <p class="MsoListParagraphCxSpMiddle" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1;"><span style="font-size: 11pt; line-height: 150%; font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11pt; line-height: 150%;">Le numéro de poteau Sonatel ou le numéro de téléphone fixe d’un voisin</span></p> <p class="MsoListParagraphCxSpLast" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; line-height: 150%; mso-list: l1 level1 lfo1;"><span style="font-size: 11pt; line-height: 150%; font-family: Symbol;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       </span></span><span style="font-size: 11pt; line-height: 150%;">Votre numéro de téléphone de mobile.</span></p> <p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 150%;"><span style="font-size: 11pt; line-height: 150%;">Une équipe commerciale vous contactera pour la suite dès la réception de votre demande.</span></p> <p class="MsoNormal">Pour toute demande d’assistance complémentaire, vous pouvez contacter le service client par Mail: <a href="mailto:serviceclient@orange-sonatel.com">serviceclient@orange-sonatel.com</a>, sur <a href="http://bit.ly/2MZOgvF">Messenger</a> , <a href="https://wa.me/221771370101">Whatsapp au 00221771370101</a> ou sur le <a href="http://onelink.to/6h78t2">chat Maxit</a></p></div> <div class="body-ft"></div> </div> Mon, 06 Apr 2020 13:29:08 GMT https://assistance.orange.sn/questions/2290439-faire-demande-abonnement-wifi-orange-ligne/answers/5459040 https://assistance.orange.sn/questions/2290439-faire-demande-abonnement-wifi-orange-ligne/answers/5459040 5459040 answer 0 https://assistance.orange.sn/users/8740817 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2290439 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="text-align: justify; line-height: 150%;"><strong style="mso-bidi-font-weight: normal;"><span style="font-size: 12.0pt; line-height: 150%; font-family: 'Times New Roman','serif'; background: white;">Comment faire une demande d'abonnement Wifi Orange en ligne?</span></strong></p></div> <div class="body-ft"></div> </div>