[Assistance Orange Sénégal] Suivi de la question: Comment éviter les arnaques sur Orange Money via l’application Orange Money ou Orange et Moi? fr https://assistance.orange.sn/ Wed, 14 Aug 2019 09:48:12 GMT Wed, 14 Aug 2019 09:48:12 GMT answers Aliou <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Merci pour les conseils</p></div> <div class="body-ft"></div> </div> Wed, 14 Aug 2019 09:48:12 GMT https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4815941 https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4815941 4815941 answer 0 https://assistance.orange.sn/users/12633981 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2057325 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 11.25pt;"><strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; color: black;">Comment éviter les arnaques sur Orange Money via l’application Orange Money ou Orange et Moi?</span></strong></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">J’ai reçu l’appel d’une personne qui se fait passer pour un agent de la Sonatel et me demande le numéro de ma <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">CNI</span></strong>ainsi que le code <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">OTP</span></strong>que j’ai reçu par SMS (venant de Orange Money).que dois-je faire ?</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Ne jamais communiquer des informations relatives au code secret ou au <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">code OTP</span></strong></span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">La Sonatel n’appelle jamais les clients pour leur demander leur code secret ou des informations personnelles car sur le SMS Orange Money il est bien spécifié que le</span><strong> code OTP est confidentiel</strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">.</span></p> <h4 class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; line-height: 15.75pt; background: #FF7900;"><span><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Veuillez systématiquement remonter la tentative (Le numéro et le maximum de détails) au service client par mail à serviceclient@orange-soantel.com ou su</span>r  <span style="color: #1f4e79; mso-themecolor: accent1; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent1; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000;">Facebook  </span><span style="text-decoration: none; text-underline: none;">Twitter</span> </span></h4></div> <div class="body-ft"></div> </div> Fallou <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Merci pr cette information</p></div> <div class="body-ft"></div> </div> Tue, 13 Aug 2019 17:44:38 GMT https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4814959 https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4814959 4814959 answer 0 https://assistance.orange.sn/users/13528451 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/3ca688cdc3fe4d68/avatar_normal.png?3389a2e 2057325 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 11.25pt;"><strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; color: black;">Comment éviter les arnaques sur Orange Money via l’application Orange Money ou Orange et Moi?</span></strong></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">J’ai reçu l’appel d’une personne qui se fait passer pour un agent de la Sonatel et me demande le numéro de ma <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">CNI</span></strong>ainsi que le code <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">OTP</span></strong>que j’ai reçu par SMS (venant de Orange Money).que dois-je faire ?</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Ne jamais communiquer des informations relatives au code secret ou au <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">code OTP</span></strong></span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">La Sonatel n’appelle jamais les clients pour leur demander leur code secret ou des informations personnelles car sur le SMS Orange Money il est bien spécifié que le</span><strong> code OTP est confidentiel</strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">.</span></p> <h4 class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; line-height: 15.75pt; background: #FF7900;"><span><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Veuillez systématiquement remonter la tentative (Le numéro et le maximum de détails) au service client par mail à serviceclient@orange-soantel.com ou su</span>r  <span style="color: #1f4e79; mso-themecolor: accent1; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent1; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000;">Facebook  </span><span style="text-decoration: none; text-underline: none;">Twitter</span> </span></h4></div> <div class="body-ft"></div> </div> Alassane <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Thx you à vous</p></div> <div class="body-ft"></div> </div> Sun, 11 Aug 2019 02:21:11 GMT https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4808793 https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4808793 4808793 answer 0 https://assistance.orange.sn/users/12651087 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/40ec2bf1b4d0c8c8/avatar_normal.png?3389a2e 2057325 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 11.25pt;"><strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; color: black;">Comment éviter les arnaques sur Orange Money via l’application Orange Money ou Orange et Moi?</span></strong></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">J’ai reçu l’appel d’une personne qui se fait passer pour un agent de la Sonatel et me demande le numéro de ma <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">CNI</span></strong>ainsi que le code <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">OTP</span></strong>que j’ai reçu par SMS (venant de Orange Money).que dois-je faire ?</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Ne jamais communiquer des informations relatives au code secret ou au <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">code OTP</span></strong></span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">La Sonatel n’appelle jamais les clients pour leur demander leur code secret ou des informations personnelles car sur le SMS Orange Money il est bien spécifié que le</span><strong> code OTP est confidentiel</strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">.</span></p> <h4 class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; line-height: 15.75pt; background: #FF7900;"><span><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Veuillez systématiquement remonter la tentative (Le numéro et le maximum de détails) au service client par mail à serviceclient@orange-soantel.com ou su</span>r  <span style="color: #1f4e79; mso-themecolor: accent1; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent1; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000;">Facebook  </span><span style="text-decoration: none; text-underline: none;">Twitter</span> </span></h4></div> <div class="body-ft"></div> </div> Ozi <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>On vous remercie vraiment</p></div> <div class="body-ft"></div> </div> Sat, 10 Aug 2019 20:00:36 GMT https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4808657 https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4808657 4808657 answer 0 https://assistance.orange.sn/users/12948944 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2057325 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 11.25pt;"><strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; color: black;">Comment éviter les arnaques sur Orange Money via l’application Orange Money ou Orange et Moi?</span></strong></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">J’ai reçu l’appel d’une personne qui se fait passer pour un agent de la Sonatel et me demande le numéro de ma <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">CNI</span></strong>ainsi que le code <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">OTP</span></strong>que j’ai reçu par SMS (venant de Orange Money).que dois-je faire ?</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Ne jamais communiquer des informations relatives au code secret ou au <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">code OTP</span></strong></span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">La Sonatel n’appelle jamais les clients pour leur demander leur code secret ou des informations personnelles car sur le SMS Orange Money il est bien spécifié que le</span><strong> code OTP est confidentiel</strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">.</span></p> <h4 class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; line-height: 15.75pt; background: #FF7900;"><span><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Veuillez systématiquement remonter la tentative (Le numéro et le maximum de détails) au service client par mail à serviceclient@orange-soantel.com ou su</span>r  <span style="color: #1f4e79; mso-themecolor: accent1; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent1; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000;">Facebook  </span><span style="text-decoration: none; text-underline: none;">Twitter</span> </span></h4></div> <div class="body-ft"></div> </div> Boubacar <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonsoir amigo !<br />Merci pour l&#39;info sa sera partagé &#39;&#39;inchallah&#39;&#39;</p></div> <div class="body-ft"></div> </div> Sat, 10 Aug 2019 19:38:03 GMT https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4808632 https://assistance.orange.sn/questions/2057325-eviter-arnaques-orange-money-via-application-orange-money-orange/answers/4808632 4808632 answer 0 https://assistance.orange.sn/users/13057340 https://dimelo-answers-production.s3.eu-west-1.amazonaws.com/268/4c99ffb7ac969e7c/forum_normal.png?3389a2e 2057325 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; text-align: justify; line-height: 11.25pt;"><strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; color: black;">Comment éviter les arnaques sur Orange Money via l’application Orange Money ou Orange et Moi?</span></strong></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 150%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;"> </span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">J’ai reçu l’appel d’une personne qui se fait passer pour un agent de la Sonatel et me demande le numéro de ma <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">CNI</span></strong>ainsi que le code <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">OTP</span></strong>que j’ai reçu par SMS (venant de Orange Money).que dois-je faire ?</span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Ne jamais communiquer des informations relatives au code secret ou au <strong><span style="font-family: 'Verdana','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi;">code OTP</span></strong></span></p> <p class="MsoNormal" style="text-align: justify; line-height: 200%;"><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">La Sonatel n’appelle jamais les clients pour leur demander leur code secret ou des informations personnelles car sur le SMS Orange Money il est bien spécifié que le</span><strong> code OTP est confidentiel</strong><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">.</span></p> <h4 class="MsoNormal" style="margin-bottom: .0001pt; text-align: justify; line-height: 15.75pt; background: #FF7900;"><span><span style="font-size: 7.5pt; font-family: 'Verdana','sans-serif'; color: black;">Veuillez systématiquement remonter la tentative (Le numéro et le maximum de détails) au service client par mail à serviceclient@orange-soantel.com ou su</span>r  <span style="color: #1f4e79; mso-themecolor: accent1; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent1; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000;">Facebook  </span><span style="text-decoration: none; text-underline: none;">Twitter</span> </span></h4></div> <div class="body-ft"></div> </div>